Truman College Student Tutoring Center

Policies

There are four ways students may make appointments:

1. Sign in at the reception desk in L129
2. Call the Coordinator, Anthony Johnston at (773) 907-4790
3. Call the reception at (773) 907-4785
4. Make an appointment with the tutor (In this case it is the responsibility of the tutor to make sure that the appointment is noted on the sign-in sheet.)

Because of limited resources, tutors and appointments are in great demand. Therefore, the following rules apply:

1. It is the student's responsibility to inform the Tutoring Center of any cancellations. You may call the above numbers or come in person to do so. If you do not cancel with the coordinator, reception desk or tutor, you will lose that weekly spot. It is important that the student be sure that he/she can make the appointment and makes a note of it.
   
   
2. If you cancel four times in a semester, you will lose your weekly spot and must see the coordinator to request another.
   
   
3. There is a grace period of ten minutes to be late. If you have not arrived ten minutes after the appointment, the appointment is open to any walk-in student. Tutors may not take another student before the ten-minute grace period is up.
   
   
4. All English, ESL, and Writing sessions between the hours of 12:00 noon and 3:00pm are assigned on a walk-in basis. There will be no weekly or sign-in appointments during those times. This is done to maximize the accessibility to these tutors during peak tutoring hours.

All sessions except for Writing and Computers are one hour long. Writing sessions are a half-hour long.

Sessions may be individual or in small groups. That decision is left up to the discretion of the tutor. Most math tutoring is done in groups due to demand and feasibility. Computer tutoring is NOT by appointment, but is primarily "troubleshooting" in the open computer lab (L567).